Last Updated: 10-11-2024
At Akin’s African Restaurants, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our e-commerce website or use our online services.
By proceeding with any purchase or using our website, you agree to the practices outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services.
1. Information We Collect
We collect different types of personal information depending on how you interact with our website. This includes:
Personal Information You Provide:
- Account Information: If you create an account, we collect your username, password, and contact details (name, email, and phone number).
- Order Information: When you make a purchase, we collect information needed to process your order, including your shipping address, billing address, and payment information.
- Payment Information: We collect credit card numbers or other payment information (this data is securely processed by our third-party payment processor).
- Customer Support: If you contact us for support, we may collect details related to your query.
Automatically Collected Information:
- Device and Usage Data: This includes your IP address, browser type, device information, operating system, referring URLs, and how you interact with our website.
- Cookies: Our site uses cookies to track your preferences, and shopping cart activity, and enhance your user experience. For more details, see our Cookie Policy.
2. How We Use Your Information
We use your personal information for various business purposes, including:
- Processing and fulfilling your orders: Managing payments, confirming purchases, and delivering products.
- Providing account management: Allowing you to log in, update account information, and view order history.
- Communication: Sending order confirmations, updates, or promotional offers (only if you’ve opted in).
- Improving our website: Using analytics to understand customer behavior and enhance the online shopping experience.
- Legal and Security: To comply with legal obligations and ensure the security of our website.
3. Sharing of Your Information
We do not sell your personal information. However, we may share your data in the following scenarios:
- Service Providers: We share information with third-party providers that help us run our website and process orders (e.g., payment processors, shipping companies, IT services). These providers are contractually bound to protect your data.
- Legal Compliance: If required by law, or in response to valid legal processes, we may disclose your information to authorities.
4. How We Protect Your Information
We implement a variety of security measures, including encryption, firewalls, and secure server infrastructure to protect your personal information. All payment transactions are encrypted, and sensitive information is stored securely. However, no online service can guarantee 100% security, and you use our services at your own risk.
5. Your Rights Regarding Your Information
You have certain rights under privacy laws:
- Access: You may request a copy of the personal information we hold about you.
- Correction: If your information is inaccurate or incomplete, you can request corrections.
- Deletion: You can request that we delete your data, subject to legal retention requirements.
- Marketing Opt-Out: You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us.
To exercise any of these rights, please contact us using the information below.
6. Cookies and Tracking Technologies
We use cookies to personalize your experience, analyze site usage, and deliver relevant advertisements. You can control cookie settings through your browser or by using the opt-out options available in our Cookie Policy.
7. Children’s Privacy
Our e-commerce services are not directed to children under 18. We do not knowingly collect personal information from individuals under 18. If we become aware of such data, we will delete it immediately. If you believe we have unintentionally collected such information, please contact us.
8. International Data Transfers
We may transfer personal information outside Canada, including to third-party service providers in other countries. When we transfer your data internationally, we ensure it is protected by appropriate safeguards (such as Standard Contractual Clauses or equivalent protections).
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date at the top of this page. We recommend you check this page periodically to stay informed of any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
Akin’s African Restaurants
Email: abc.akinsgroup@gmail.com
Phone: (204) 786-8400
Address: 570 Sargent Ave, Winnipeg MB R3B 3L5
Canada